Ezoic Services

Ezoic Services
This website uses the services of Ezoic Inc. (“Ezoic”), including to manage third-party interest-based advertising. Ezoic may employ a variety of technologies on this website, including tools to serve content, display advertisements and enable advertising to visitors of this website, which may utilize first and third-party cookies.
A cookie is a small text file sent to your device by a web server that enables the website to remember information about your browsing activity. First-party cookies are created by the site you are visiting, while third-party cookies are set by domains other than the one you're visiting. Ezoic and our partners may place third-party cookies, tags, beacons, pixels, and similar technologies to monitor interactions with advertisements and optimize ad targeting. Please note that disabling cookies may limit access to certain content and features on the website, and rejecting cookies does not eliminate advertisements but will result in non-personalized advertising. You can find more information about cookies and how to manage them here.
The following information may be collected, used, and stored in a cookie when serving personalized ads:

IP address
Operating system type and version
Device type
Language preferences
Web browser type
Email (in a hashed or encrypted form)

Ezoic and its partners may use this data in combination with information that has been independently collected to deliver targeted advertisements across various platforms and websites. Ezoic’s partners may also gather additional data, such as unique IDs, advertising IDs, geolocation data, usage data, device information, traffic data, referral sources, and interactions between users and websites or advertisements, to create audience segments for targeted advertising across different devices, browsers, and apps. You can find more information about interest-based advertising and how to manage them here.
You can view Ezoic’s privacy policy here, or for additional information about Ezoic’s advertising and other partners, you can view Ezoic’s advertising partners here.

Privacy Policy

Effective Date: May 2025
Last Updated: May 2025

This Privacy Policy explains how CMX Chat (“CMX,” “we,” or “our”) collects, uses, stores, and protects your personal information when you use our platform, website, bots, and services. By using CMX Chat, you consent to the practices described below.

1. What We Collect
We collect personal and behavioral information to operate the platform. This may include:

Account data: usernames, aliases, and role information
Platform activity: messages, reactions, poll votes, and role interactions
Analytics data: IP address (anonymized), device type, browser, location (approximate), and usage patterns
Bot interactions: data shared with Help Desk, Cross Chat AI, and Loraine
Form submissions: booking, service requests, or feedback entries
AI usage logs: anonymized records of requests handled by automated systems

2. How We Use Your Data
We use your data to:

Provide access to chat rooms, services, and features
Operate automated systems like role management, announcements, and matchmaking
Improve community experience and optimize engagement
Detect abuse or policy violations
Monitor platform performance and develop new services
Fulfill legal or regulatory obligations

3. AI & Automation
CMX Chat uses integrated AI systems (including GPT-4o, Grok, Claude, DeepSeek, and a proprietary model) to support content generation, moderation, automation, and engagement design. These systems are behavior-aware but do not use personal data to train external models. AI responses are monitored and reviewed for ethical alignment and community safety.

4. Cookies and Tracking
We use cookies and third-party tools (e.g., analytics and error tracking) to monitor performance and user behavior. You may disable cookies through your browser, but some features may be limited.

5. Data Sharing
We do not sell your personal information. We may share limited information with:

Infrastructure providers (e.g., AWS, Cloudflare)
AI service providers processing on our behalf
Legal authorities when required by law or legal process
All partners must meet our data protection and confidentiality standards.

6. Security
CMX Chat is protected with TLS 1.3 encryption, AES-256 data storage, IP filtering, and two-factor authentication for admin endpoints. AI-driven actions and internal tools include audit trails and access logs.

7. Your Rights
You may request to:

View the data we’ve collected about you
Correct or update inaccurate information
Delete your account or request data deletion
Opt out of certain forms of tracking and analytics
To make a request, contact [email protected].

8. Data Retention
We retain your data only as long as needed to provide services or meet legal obligations. Inactive or deleted accounts are routinely purged after 90 days unless otherwise requested.

9. Children’s Privacy
CMX Chat is for users 18 and older. We do not knowingly collect data from minors. If you suspect underage usage, notify us immediately.

10. Updates to This Policy
We may revise this policy as the platform evolves. Updates will be posted publicly and announced within the CMX Discord server.

Contact
For any privacy-related inquiries or concerns, contact: [email protected] or make a ticket in Discord.

This policy reflects our commitment to trust, transparency, and user protection.