CMX Chat’s “CXI Safety Initiative” Redefines Online Community Safety

The Community eXperience Initiative (CXI) at CMX Chat is a highly skilled investigative and moderation unit dedicated to maintaining safety and integrity within online communities, particularly on Discord. Composed of experienced moderators, analysts, and digital forensics specialists, CXI excels in identifying and mitigating threats, detecting inappropriate behavior, and handling cases of harassment, cyberstalking, and non-consensual interactions. Leveraging advanced investigative techniques, including metadata analysis, OSINT (Open-Source Intelligence), and behavioral profiling, the CXI team systematically gathers and verifies information to resolve disputes and enforce community guidelines with precision. Their structured ticketing system ensures swift response times, and their ability to uncover hidden patterns in digital interactions makes them one of the most formidable online investigative teams. Whether tracking digital footprints, analyzing potential security breaches, or safeguarding users from malicious actors, CXI’s expertise in digital investigations sets a gold standard for community safety and proactive threat prevention.

If you need our investigative expertise for matters beyond CXI, we’re available at a very reasonable rate. Send us a brief overview of your situation, and we’ll get back to you with the necessary details and pricing. We respect non-disclosure. Serious inquiries only.

CXI Objective: Advanced Digital Investigations & Community Security

CXI is an elite digital security and investigative unit committed to protecting the CMX Chat community from all forms of misconduct and cyber threats. Our mission is to detect, assess, and neutralize harmful activities, ensuring a safe, transparent, and well-regulated online environment.

Comprehensive Investigative Approach

CXI operates with a multi-layered intelligence framework, utilizing a range of advanced investigative techniques, including:

• OSINT (Open-Source Intelligence): Gathering and analyzing publicly available data to identify patterns, threats, and potential risks.
• SOCMINT (Social Media Intelligence): Monitoring digital interactions across platforms to detect harassment, manipulation, and illicit activities.
• SIGINT (Signals Intelligence): Tracing digital footprints through network analysis and identifying suspicious communication channels.
• HUMINT (Human Intelligence): Engaging in discreet investigations and collecting direct reports from community members to validate concerns.
• Digital Forensics: Extracting and analyzing metadata, encrypted communications, and system logs to uncover evidence of misconduct.
• Behavioral & Linguistic Analysis: Identifying predatory behavior, fraud schemes, and deceptive tactics used by bad actors.
• Cyber Threat Intelligence (CTI): Monitoring emerging security threats, phishing attempts, and potential data breaches affecting the community.

We operate strictly within legal boundaries, ensuring that all investigations are conducted ethically, with verifiable evidence, and only in cases where we have the necessary authorization to proceed.

Zero-Tolerance Policy & Proactive Security

We take an aggressive, zero-tolerance approach to harassment, cyberstalking, financial scams, grooming, and other violations of ethical digital conduct. Our specialized team works in real-time to track, document, and intervene before threats escalate.

Through our structured ticketing and reporting system, cases are logged, assessed, and resolved efficiently, ensuring all reports receive a swift, discreet, and professional response. Beyond standard moderation, CXI acts as a cyber-intelligence force, proactively securing the community from evolving risks.

Professional Investigative Services

For cases requiring in-depth digital investigations beyond CXI’s community scope, we offer confidential, professional intelligence services. Whether it’s identifying digital fraud, unmasking cyberstalkers, tracing hidden online identities, or gathering actionable intelligence for legal matters, our expertise is available at competitive rates.

Serious inquiries only. We maintain strict non-disclosure and ethical investigative standards.

CMX Chat’s Recognition of the Importance of Online Safety:

As with all communities, online or in person, there is always someone lurking in the shadows. At CMX Chat, we are committed to making our Discord server a safe online space. We have gathered information of the issues reported to Discord as a whole and decided to take our own steps to preventing online harassment and ensuring digital wellbeing:

CMX Chat Discord Channel: CXI.

What is the CXI Channel?

Here at CMX Chat, we are sick and tired of our users being made to feel uncomfortable, so we have introduced CXI: Safety in CMX Chat Discord. We have gathered our own specifically selected, trusted, active chatters to become our very own Online Super-Sleuths. They are reporting and banning all unsolicited DMs, non-consensual sexual communication and are incorporating cyberbullying prevention structures into their investigative methods to tackle predatory/manipulative behaviours.

CXI is on a specific mission to align with and build upon Discord Community Standards . We have created a new role, specifically for this task to ensure that they have the permissions level that they need to see the task through from start to finish. Plus, with the help of our Help Desk features, they have resources at their finger tips to make the CXI safety operation a success. They will form another layer in the online safety team to ensure that the CMX Chat Discord Server is a safe place that is aligned with community guidelines.

So, our server will now have the following safety structure:

All images created by “Mami” – a server owner and amazing Graphic Artist within the CMX Team.

Reporting Inappropriate Behaviour to the CMX Chat Discord Server Team:

To ensure a safe and respectful community environment, CMX Chat allows users to report any inappropriate behavior, harassment, or other concerns directly through a structured ticketing system. This is different to reporting directly to Discord.

Here’s how you can raise a ticket on CMXChat’s Discord Server:

(The benefits of reporting directly to us are plentiful.)

• Our Moderators and CXI Team will generally solve your issue within 24-96 hours.
• Our CXI Team and Moderators are amongst our server at all times, so know our digital realm like the back of their hand.
• There isn’t such an extensive queue as you would expect with reporting directly to Discord.
• We want to learn from our users and have the opportunity to keep our server running how us and our users want it to be run.
• Our CXI Team are always learning and use the tickets raised as a way to map out patterns and new trends in the scammers/harassers methods, thus being able to act proactively in future, rather than re-actively as Discord has to do.
• We are open to feedback on all issues raised and how they were handled, again, because we want to learn from our users.

This structured approach to reporting and handling issues through CMX Chat’s server directly is crucial for maintaining community standards and ensuring that all members can participate in a safe and supportive environment.

How to Report Inappropriate Behaviour to Discord:

Here’s how to report a message directly to Discord, that is inappropriate, harassing or unsolicited:

Be sure to select whatever category best fits.

It is so important that users continue to report messages as well as the measures that CMX Chat puts in place. Through user reports, Discord can build a picture of where they can focus their attention in order to continue building a safe online space.

If a User Profile is offensive, is soliciting or breaches community guidelines in anyway, here is how to report it:

CMX Chat’s Commitment to User Safety:

Online safety is so important to us in our free online chatrooms. We already have AI integrated systems, pre-prepared to ensure we have inbuilt user protection measures to protect our chatters from online harassment, hate speech, predatorily behaviour etc. Our Moderators are also incredibly emotionally intelligent and aware humans that are committed and driven to creating and being a part of a safe online community. This goes for our CMX Chat site and our CMX Chat Discord Server  and this is why we have launched CXI: Safety in CMX Chat Discord.

CMX Chat’s Tips and Best Practices to Preventing Online Harassment:

• 1. Understand and Respect Digital Citizenship: Practice responsible online behaviour. This includes being respectful to others and knowing how to interact safely on various digital platforms​.

  2. Be Wary of Suspicious Links: Avoid clicking on links from unknown sources, as they could lead to phishing sites or malware. Verify the authenticity of emails, especially those that ask for personal information or prompt you to click on a link​.

  3. Be Cautious with Personal Information: Think carefully before sharing anything online. Once posted, information can be difficult to remove. Avoid sharing sensitive personal details such as your address or phone number​. This also includes images of yourself.

  4. Block and Report Harassment: Use the block, mute, and report functions on internet platforms to deal with accounts that bully or harass you.

  5. Be Mindful of Catfish: People can pretend to be someone they are not in order to gain compromising images of you, bank details etc. Never feel pressured or guilted into sending anything like this. A true friend would never make you feel uncomfortable on purpose.

Company Transparency – CXI’s Results So Far:

Not every server would publish this information, but we are committed to being transparent as a company. CXI was created in the small hours of 3rd April 2024 and at the time of posting this article, 1230PM 5th April 2024, we have already banned double figures of users through the CXI: Safety in CMX Chat Discord campaign alone. This does not include our other moderator bans, and Discord’s own bans. These numbers show that we are serious about our process and about our commitment to make CMX Chat Discord Channels safe for our users.

So if you are looking to join a safe, free online chat room, look no further:

CMX Chat on Discord       cmxchat.com

If you require our investigative expertise for matters outside of CXI, we offer our services at a very reasonable rate. Please reach out with a brief overview of your issue, and we’ll provide you with the necessary details and pricing. We respect non-disclosure. Serious inquiries only.